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Category Archives: Horizon Mirage

Working with Horizon Mirage Edge Server

By Judy Wu, Solution Engineer, End-User Computing, VMware, and Sheng Lu, Staff Engineer, End-User Computing, VMware

VMware Mirage 4.4 was released in March 2014! This latest release of Mirage introduces several new features. Mirage Edge Server is one of the most exciting ones. With Mirage Edge Server, remote end users can securely connect their devices back to the corporate network, where Horizon Mirage is centrally located, without going through a VPN. Saving this extra step creates a non-disruptive experience for those remote end users.

In this blog, we would like to share some guidelines and best practices for deploying and using the Mirage Edge Server. We will cover the following topics:

  • Topology for Mirage with Mirage Edge Server and remote clients
  • Mirage Edge Server installation steps and best practices, for administrators
  • Mirage Client installation, and troubleshooting on remote devices, for remote end users
  • Centralizing remote endpoints, for remote end users

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Recovering Devices Through Enforce Layers in Horizon Mirage Web Manager

By Judy Wu, Solution Engineer, End-User Computing, VMware

At times, users might experience problems with their desktop operations. The first issue to consider would be changes to the files and registry settings. These changes can occur when users, or some applications, install software on their desktops. To resolve these changes, use the Enforce Layers process in Web Manager to enforce, or reassign, the base layer or app layer that was originally provisioned by Horizon Mirage.

This example shows how to enforce a layer to recover a desktop with this type of problem.

Note: To complete this task, you must be a Web Manager Help Desk or Protection Manager. In this example, Protection Manager is used.

1. Open the Horizon Web Manager as the Protection Manager. Figure 1 displays what you see when you log in to the Web Manager as a Protection Manager.


Figure 1: Mirage Web Manager for the Protection Manager

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Taking the Migraines Out of Migration

With Microsoft support for Windows XP ending on April 8, many legacy users are dreading the change. Thinking about the days needed to move applications, the risks of human error, and fears about data being lost are enough to keep IT managers up at night — and to delay migrations as long as possible.

VMware and Dell Software are working together to take the pain out of the migration process. Now you can use VMware Horizon Mirage and Dell™ ChangeBASE in an automated approach to simplify the process and reduce the risks of migration.

Join us for a live webinar on April 8th at 9:00am PDT to see these tools in action and learn more from Sachin Sharma, Product Marketing Manager at VMware and Mike Gray, ChangeBASE Sales Manager at Dell Software.

During this webinar, you’ll learn how you can:

  • Reduce risk and avoid devastating, irrecoverable data loss
  • Increase productivity and optimize performance with less down time
  • Reduce costs and decrease the need for manual-migration labor and licensing fees
  • Save up to 40–50% of your time by utilizing Dell and VMware migration tools
  • Simplify your migration by automating up to 95% of the process and receiving step-by-step instructions for any applications requiring manual migration

Skip the headaches. Leave the pain relievers in the medicine cabinet. Register for the webinar today!

Using Horizon Mirage for Windows 7 Migration of Windows XP Endpoints with Disk Encryption

By Judy Wu, Solution Engineer, End-User Computing, VMware

Microsoft ends support for Windows XP on April 8, 2014, so it is an urgent requirement for businesses of all sizes to migrate from Windows XP to Windows 7. VMware Horizon Mirage provides centralized image management for Windows desktops with enhanced OS migration capabilities. It is quite straightforward to migrate your Windows XP endpoints to Windows 7 with Horizon Mirage. However, you need a different methodology if your endpoint devices are encrypted with a third-party full-disk-encryption tool.

This blog tells you how to migrate to Windows 7 using Horizon Mirage without decrypting the endpoint devices that are encrypted by a third-party full-disk-encryption tool. This blog uses Sophos SafeGuard Enterprise 5.5 as an example.

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Using the Protection Manager Role with Horizon Mirage Web Manager

By Luke Yue, Sr. Solution Engineer, End-User Computing, VMware

VMware Horizon Mirage is software used to centralize desktops in the datacenter for management and protection purposes. When Horizon Mirage is first introduced to an organization, each device must be backed up, creating a copy of it on the Mirage Server in the form of a Centralized Virtual Desktop, or CVD. You can then centrally manage the device.

The Mirage Management Console is the administrative interface used to manage endpoints. Administrative tasks in Horizon Mirage include

  • Updating
  • Patching by means of layer updates
  • Backing up (centralizing)
  • Troubleshooting
  • Restoring desktops
  • Auditing

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Announcing GA of Horizon Mirage 4.4

By Sachin Sharma, Product Marketing Manager, End-User Computing, VMware

Horizon Mirage 4.4 is now generally available! This latest release of Horizon Mirage introduces several exciting new features that benefit a variety of areas in IT. Horizon Mirage 4.4 now includes support for the latest Windows desktop operating systems – Windows 8 and 8.1. With this addition, Horizon Mirage can protect desktops and laptops with operating systems starting from Windows XP (if you still have it!) to Vista to 7 and now 8 and 8.1.  The next major feature, and one that benefits distributed enterprises, is a new Mirage Gateway. The gateway allows secure centralized management of remote endpoints without the need for VPN. Finally, enhancements to the Windows 7 migration process helps make migrations even faster with Horizon Mirage – as if they weren’t fast enough already! Here’s more information on some of the key new features in Horizon Mirage 4.4:

Windows 8 Support – Windows 8 and 8.1 devices can now be centralized and recovered using Horizon Mirage. IT can initiate a full system recovery in case of a lost, stolen, or broken beyond repair desktop, laptop or tablet. End users can initiate self-service file recovery in case they want to revert a deleted file or revert a file to a previous snapshot. And all of this can be done in minutes to hours, not days to weeks.

Mirage Gateway – The Mirage Gateway helps remote users connect their devices back to the corporate network, where Horizon Mirage is centrally located. End users do not need to set up a VPN connection to synchronize or back up their local files to the centrally-located Mirage Server(s). Saving this extra step across many remote users creates a non-disruptive experience for those remote users. And, the Mirage Gateway includes enterprise-grade scalability and security.

Fast Windows 7 Migration – A new policy can be applied to endpoints such that data does not get backed up or centralized during a migration workflow. This can lead to a tremendous amount of time saving as centralization is generally one of the biggest time consumers in a migration project.

Easy Upgrade for Horizon View Customers with Horizon Mirage – If IT needs to upgrade the Horizon View agent from 5.3 to future releases, they can do so with Horizon Mirage. Using a base or application layer is a two-step process that allows IT to perform this upgrade. The upgrade does not disrupt any applications that are managed outside of the base or app layer that contains the View upgrade.

Web Console and File Portal Enhancements – Using the web console and file portal just got better with Horizon Mirage 4.4. End users can now download multiple centralized files, and even folders, across devices. The web console has been further improved to allow IT to perform mass centralization and get deeper insight into the endpoints being managed with dashboard drilldowns. These enhancements automate management for IT, making troubleshooting easier and providing a scalable endpoint centralization option.

As noted above, Horizon Mirage 4.4 introduces several enhancements and new features that help IT work better, faster and smarter. This translates into fantastic support for end users, which helps maximize business efficiency.

For more updates, please visit us on Facebook, follow us on Twitter or discuss in our Communities.


Successfully Build Your Horizon Mirage Deployment for Branch Offices and the WAN

By Stephane Asselin, EUC Architect, Technical Enablement, End-User Computing, VMware

Horizon Mirage is a great solution to migrate your endpoints from Windows XP to Windows 7. It’s also a great solution to manage those same endpoints with a corporate image, one that’s built with the right operating-system version, drivers, and applications—all maintained centrally. It’s important to build a proper plan when deploying such a solution; you want to make sure you have all the important components (server, storage, network) properly sized to handle the workload you will manage.

The VMware Horizon Mirage Branch-Office Reference Architecture was developed to help achieve such a goal. This document clearly explains how to back up desktops deployed throughout your organization and also how to migrate them to a more recent operating system with an approved and properly configured corporate image.

The main focus of this document is to provide guidance for the management of branch-office endpoints by Horizon Mirage and of the resources utilized by Mirage servers. Following is a representation of a typical Horizon Mirage deployment, including both local and remote endpoints with Mirage Clients installed.


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Optimize Your Horizon Mirage Transformation with Liquidware Labs Stratusphere

By Sachin Sharma, Product Marketing Manager, End-User Computing, VMware
and Kevin Cooke, Director of Product Marketing and Management, Stratusphere Solutions, Liquidware Labs

In my last few posts I spoke about Horizon Mirage layering and making a fast and easy desktop migration to Windows 7. There’s no doubting the operational efficiencies that a well-managed desktop strategy will bring to your organization. Related, April 8th (and end of Support for Windows XP) is approaching faster than you may think; application, security and the Microsoft support gap will leave your organization vulnerable and exposed.

So what are you waiting for? As I’ve said, avoid the panic button, and make the move with Horizon Mirage. To help you make that move with conviction and to ensure you’re optimizing the investment and meeting end-user expectations, it’s critical to measure and validate along the way. I’d like to highlight one of VMware’s Elite Technology Alliance Partners, Liquidware Labs. I recently spoke on a webinar with Liquidware Labs where we examined, “Making a Seamless Move to Windows® 7 with VMware and Liquidware Labs.” I’ll summarize some of the key points here, but please take the time and watch the video—it will provide you with a tested approach to make the move with confidence.

Successfully implementing any IT transformation comes with some risk, as well as minor bumps and bruises. In the case of a migration away from Windows XP, you have little choice but to leap. That said, you should look at this process as an opportunity to get your user workloads under continuous, centralized management thereafter.

Visibility, Validation and the User Experience

To minimize those bumps and bruises we offer a three-phased migration approach. Think of this as your safety net to make the Horizon Mirage migration fast and easy—a migration that will meet user expectations and incur minimal disruption. As detailed in the webinar, the following phases comprise a thoughtful transformational process:

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Dell Introduces Dell Wyse Cloud Connect using VMware Horizon View

Erik Frieberg, VP of Product Marketing, End-User Computing, VMware

By Erik Frieberg, VP of Product Marketing, End-User Computing, VMware

Enterprise mobility on an USB stick – it doesn’t get more mobile than that. But that’s exactly what Dell has developed and VMware is proud to be a technology supporter of this brand new device.

Dell announced yesterday a brand new end-user device category with a new device called Dell Wyse Cloud Connect, an ultra-compact and highly mobile cloud access device that instantly delivers desktop virtualization and personal cloud services to any HDMI- or MHL-enabled display. The pocket-sized device delivers a full-HD experience with enterprise-level security, manageability and reliability. Organizations of any size can now deliver streaming cloud services and IT solutions in a cost-effective, mobile offering for work, home and on the go.

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Windows 7 Migration Made Easy…with Horizon Mirage Layers!

By Sachin Sharma, Horizon Mirage Product Marketing Manager, End-User Computing, VMware

Many organizations face challenges during operating system and hardware migration projects. These challenges include choosing the right tool to help automate the process, utilizing precious IT staff time to accurately complete the project, pre- and post-migration assessment…to name a few. And it doesn’t help if IT is constantly under pressure to help drive the migration project to completion under strict time constraints. That is especially true for Windows XP to Windows 7 migration projects, since Microsoft’s support for Windows XP officially ends on April 8, 2014.

Some organizations may have already finished their Windows XP migration projects. Others may have just begun, just to realize the tool they’re using isn’t quite working as planned. And others may still be evaluating options for the best tool to use for their Windows XP migration project. For the latter two scenarios, IT staff must be thinking, “There has to be a tool out there to help make this migration process easier!” Well, that IT staff probably hasn’t taken a look at VMware Horizon Mirage. Horizon Mirage simplifies Windows XP migration for both IT and end-users. And with the layering capabilities that come with Horizon Mirage, the migration process gets even easier. How? Let’s explain.

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