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Category Archives: EUC Strategy

Horizon 6.0 – Cloud Pod Architecture Details

By Narasimha Krishnakumar, Director, Product Management, End-User Computing, VMware

In my previous blog post introducing cloud pod architecture, I provided you with a high level conceptual overview. Now, let’s get to the details.

Cloud Pod Architecture and Multi-Data-Center View in Horizon 6

One of the key features of the Horizon Cloud Pod Architecture is the high availability and scale-out of virtual desktops in VMware Horizon 6. Many of you may have heard about this feature referred to as Linked-Mode View or Multi-Data-Center View or Federated View Pods. All of these mean the same thing.

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Working with Horizon Mirage Edge Server

By Judy Wu, Solution Engineer, End-User Computing, VMware, and Sheng Lu, Staff Engineer, End-User Computing, VMware

VMware Mirage 4.4 was released in March 2014! This latest release of Mirage introduces several new features. Mirage Edge Server is one of the most exciting ones. With Mirage Edge Server, remote end users can securely connect their devices back to the corporate network, where Horizon Mirage is centrally located, without going through a VPN. Saving this extra step creates a non-disruptive experience for those remote end users.

In this blog, we would like to share some guidelines and best practices for deploying and using the Mirage Edge Server. We will cover the following topics:

  • Topology for Mirage with Mirage Edge Server and remote clients
  • Mirage Edge Server installation steps and best practices, for administrators
  • Mirage Client installation, and troubleshooting on remote devices, for remote end users
  • Centralizing remote endpoints, for remote end users

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Recovering Devices Through Enforce Layers in Horizon Mirage Web Manager

By Judy Wu, Solution Engineer, End-User Computing, VMware

At times, users might experience problems with their desktop operations. The first issue to consider would be changes to the files and registry settings. These changes can occur when users, or some applications, install software on their desktops. To resolve these changes, use the Enforce Layers process in Web Manager to enforce, or reassign, the base layer or app layer that was originally provisioned by Horizon Mirage.

This example shows how to enforce a layer to recover a desktop with this type of problem.

Note: To complete this task, you must be a Web Manager Help Desk or Protection Manager. In this example, Protection Manager is used.

1. Open the Horizon Web Manager as the Protection Manager. Figure 1 displays what you see when you log in to the Web Manager as a Protection Manager.

WebManager

Figure 1: Mirage Web Manager for the Protection Manager

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Customizing the View Portal Page After HTML Access Has Been Installed: Horizon View 5.3

By Alexander West, Technical Writer for End-User Computing Technical Marketing, VMware, with significant contributions from Kristina De Nike, Senior Product Manager, VMware

HTML Access is extremely handy for always-on-the-move VMware Horizon View users. But keep in mind that installing HTML Access in your Horizon View deployment will automatically disable your previously customized View Portal page and replace it with a new portal page that contains both an icon for downloading View Client and an icon for accessing your virtual desktop via HTML Access.

Unfortunately, any customizations to the original View Portal page are not automatically included in the new portal. But, on the bright side, you can customize the new portal page using essentially the same technique you used to customize the original View Portal page. (Check out Customizing the View Portal in Horizon View 5.3 to find out how to customize the original View Portal page.)

Note: HTML Access 2.2 is available only as part of the VMware Horizon View 5.3 Feature Pack 1.

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Taking the Migraines Out of Migration

With Microsoft support for Windows XP ending on April 8, many legacy users are dreading the change. Thinking about the days needed to move applications, the risks of human error, and fears about data being lost are enough to keep IT managers up at night — and to delay migrations as long as possible.

VMware and Dell Software are working together to take the pain out of the migration process. Now you can use VMware Horizon Mirage and Dell™ ChangeBASE in an automated approach to simplify the process and reduce the risks of migration.

Join us for a live webinar on April 8th at 9:00am PDT to see these tools in action and learn more from Sachin Sharma, Product Marketing Manager at VMware and Mike Gray, ChangeBASE Sales Manager at Dell Software.

During this webinar, you’ll learn how you can:

  • Reduce risk and avoid devastating, irrecoverable data loss
  • Increase productivity and optimize performance with less down time
  • Reduce costs and decrease the need for manual-migration labor and licensing fees
  • Save up to 40–50% of your time by utilizing Dell and VMware migration tools
  • Simplify your migration by automating up to 95% of the process and receiving step-by-step instructions for any applications requiring manual migration

Skip the headaches. Leave the pain relievers in the medicine cabinet. Register for the webinar today!

Innovation is on the Horizon…

Think you know what’s coming? Let’s hear about it on Twitter. Then be sure to register and join us on April 9th to find out!

Using Horizon Mirage for Windows 7 Migration of Windows XP Endpoints with Disk Encryption

By Judy Wu, Solution Engineer, End-User Computing, VMware

Microsoft ends support for Windows XP on April 8, 2014, so it is an urgent requirement for businesses of all sizes to migrate from Windows XP to Windows 7. VMware Horizon Mirage provides centralized image management for Windows desktops with enhanced OS migration capabilities. It is quite straightforward to migrate your Windows XP endpoints to Windows 7 with Horizon Mirage. However, you need a different methodology if your endpoint devices are encrypted with a third-party full-disk-encryption tool.

This blog tells you how to migrate to Windows 7 using Horizon Mirage without decrypting the endpoint devices that are encrypted by a third-party full-disk-encryption tool. This blog uses Sophos SafeGuard Enterprise 5.5 as an example.

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Using the Protection Manager Role with Horizon Mirage Web Manager

By Luke Yue, Sr. Solution Engineer, End-User Computing, VMware

VMware Horizon Mirage is software used to centralize desktops in the datacenter for management and protection purposes. When Horizon Mirage is first introduced to an organization, each device must be backed up, creating a copy of it on the Mirage Server in the form of a Centralized Virtual Desktop, or CVD. You can then centrally manage the device.

The Mirage Management Console is the administrative interface used to manage endpoints. Administrative tasks in Horizon Mirage include

  • Updating
  • Patching by means of layer updates
  • Backing up (centralizing)
  • Troubleshooting
  • Restoring desktops
  • Auditing

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Northrim Bank Gains High-Availability, Low-Cost Desktops with Horizon View

Northrim Bank is committed to the very highest level of service. That’s why the popular Alaska-based community bank deployed VMware® Horizon View to help meet its “Customer First Service” goals.

Now Horizon View enables workforce mobility between headquarters and branch offices. It also serves as a critical component of the bank’s “branch in a box” high-availability solution. Together with Cisco UCS E-Series Servers and Atlantis Computing ILIO data-storage technologies, Horizon View reduces costs, keeps the bank in compliance, and enables always-on access to applications for business-critical processes performed by management, bank tellers, and loan originators.

Learn more about the benefits Northrim Bank is gaining with Horizon View in this success story or video case study.

Screen Shot 2014-03-02 at 2.58.25 PM

Do you have a great story about using our technology that you’d like to share?  We’d love to hear from you! Leave us a comment or tell us about it on Facebook or Twitter.

 

Horizon View 5.3.1 Is Here and Supports VMware Virtual SAN

By Narasimha Krishnakumar, Product Management, End-User Computing, VMware

On behalf of everyone in the End-User-Computing (EUC) team at VMware, I’m proud to bring to you an exciting product announcement from EUC, just in time for the other Virtual-SAN-related announcements from VMware!

Today, VMware announced the General Availability (GA) of VMware Virtual SAN 5.5 and I’d like to take a moment to also introduce Horizon View 5.3.1. With this release, we are continuing the tradition of rapidly introducing innovations to market. And, now, the details:

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