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Category Archives: End-User Computing Overview

Bank of Stockton Reference Implementation Case Study

By Teresa Wingfield, Solutions Marketing Consultant, VMware

Here are some highlights of a new VMware Reference Implementation Case Study for Bank of Stockton. This was an easy blog to write as I decided to just let the customer do most of the talking.

What is it worth to the Bank of Stockton to have blazing-fast virtual desktops? “How do you put a dollar figure on the ability to serve customers instantly rather than in minutes or even hours?” asked Vincent Lo, Vice President Network Application and Support at Bank of Stockton. “Customer service is at the heart of everything we do from a technology perspective, and now our technology is enabling us to deliver superior service at a lower cost.”

The Bank of Stockton selected VMware Horizon with View as the software foundation for its VDI solution based on a thorough evaluation of multiple competitive products.  It solved the performance challenges of VDI rollout with a hybrid storage solution from Tegile Systems.

“Even though we had already had a positive experience with VMware and trusted VMware, we did our due diligence and talked to Microsoft, Citrix, and others,” said Lo, “Frankly, [Microsoft] Virtual PC was out of the question—it simply was not an enterprise-class product. My team also evaluated Citrix, and in the end they recommended VMware Horizon with View. It was not a purely financial decision, despite the fact that cost savings was important to us. The decision was based on technical capabilities, the reputation of the vendor, price, roadmap, and several other factors. VMware simply had the best total package.”

Mr. Lo said he was particularly impressed by the security features of the View solution. “We wanted to lock down the user workstations as much as possible,” he said, “and View solved some of our most pressing security concerns.”

Another key advantage was View’s Linked Clone feature. “We saw that the Linked Clone capability could help us conserve disk space and actually improve collaboration among our support people,” said Lo, “and that translates to lower total cost and better support.”

When Tegile first contacted the Bank of Stockton with its proposal, the company was getting about 2,000 IOPS (Input/Output Operations Per Second) from its current VDI architecture. Tegile demonstrated that by incorporating a hybrid storage array and upgrading the core switch, the Bank of Stockton could increase the level of performance to 30,000 IOPS, and cut costs in the process.

“We implemented the hybrid array, and now performance is great. Our people can serve customers with full confidence that the desktop systems will support them, not create delays or problems,” said Lo.

Read the case study for more details on architecture and lessons learned or get more details on Horizon with View and Tegile Systems.

Announcing VMware Mirage 5.1!

By Sachin Sharma, Product Marketing, End-User Computing, VMware

We introduced VMware Mirage 5.0 as part of our exciting Horizon 6 launch earlier this year. Since then, we’ve been hard at work enhancing the next version. And now, I’m pleased to announce the official general availability of VMware Mirage 5.1! If you were able to attend one of our Mirage breakout sessions at VMworld in San Francisco last month, you got a sneak peek at some of the enhancements we’ve put in place.  We wanted to make managing your desktop inventory even easier with this release. Let’s take a look at some of the new features in Mirage 5.1.

  • Bandwidth Control – Managing desktops and PCs across many remote branch sites is difficult. With that in mind, Mirage was designed to help IT manage devices across distributed environments. And in these distributed environments, bandwidth is usually a concern. Image management solutions like Mirage require at least some bandwidth to deploy operating systems and applications. In Mirage 5.1, IT can control the amount of bandwidth Mirage clients consume directly from the Mirage management console. IT can set bandwidth limitation based on categories like per subnet, or per Active Directory site. Setup is simple and allows IT to not have to rely on QoS tools on their network when working with Mirage client to server communication.
  • API Extensibility – As part of Mirage 5.1, we’ve started formalizing and publishing APIs. Customers and partners can use the data that Mirage collects to integrate their own systems with Mirage. If you have a tool that requires plugging into data and services provided by Mirage, now you can connect through with our documented API set. This is the beginning of our journey to make Mirage more extensible.
  • Reporting Framework – We’ve enhanced our reporting framework in Mirage 5.1. IT can create and run reports that are output into HTML or CSV format. Scheduling automatic generation and email of reports helps give IT better analytics and visibility into the different Mirage operations that are being performed. Overall support time can be reduced with easier to consume reports based off of this new framework.
  • Customer Experience Improvement Program – We’re always looking for feedback from customers using Mirage. With 5.1, Mirage now includes the VMware Customer Experience Improvement Program (CEIP). This an optional, encrypted and anonymous method to send technical data from the Mirage database and log files back to VMware. This helps us improve the Mirage solution.

These are a few of the new features that made this 5.1 release. I encourage you to download VMware Mirage 5.1 from my.vmware.com to take a look for yourself. And If you’re going to VMworld in Barcelona in October, be sure to attend the Mirage sessions for more information on Mirage 5.1, customer success deployments and best practices.  And for more updates, please visit us on Facebook, follow us on Twitter, or discuss in our Communities.

Industry Experts in End-User Computing – Gartner Analyst, Mark Margevicius and Industry Expert, Shawn Bass – Join VMware EUC Team

Sumit DhawanBy Sumit Dhawan, SVP and GM of Desktop Products, End-User Computing, VMware

VMware made some exciting announcements at VMworld U.S. two weeks ago that showed our commitment to offering customers the most innovative solutions on the market for their journey to the mobile-cloud. However, we know that in order to offer the best solutions, we need the best team that understands both customer needs and technology trends.

Today, I’m proud to announce two new additions to the VMware End-User Computing team.

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Horizon Clients 3.1 is here!

By Kristina De Nike, Senior Product Manager, End-User Computing, VMware

Originally, we thought this client release would include some small fixes to the hosted applications we launched last quarter. But we’ve gotten such a positive reaction to Horizon 6, the team was excited to add even more features. When the dust settled, we realized there’s a lot in this release. We have features that improve the usability of hosted application and we added some features sure to make all users happy.

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Caspida is hosting a Meet-Up at VMware…what does the future of mobile security look like?



by Karthik Kannan, Founder and Chief Marketing Officer, Caspida

Mobile security is clearly one of the most major challenges faced by companies today. The mobile dimension extends the traditional network from being a rigid perimeter to a more fluid, yet inevitable, area around corporate assets. Users are increasingly mobile – remote employees, traveling users, contractors, vendors etc. This poses the problem of valuable corporate data being rendered open to corruption, theft and abuse. Yet, the answer does not lie in locking down the data or the devices – for the sake of productivity and competitive edge, companies must make their data accessible and hence not locked down yet protect it at the same time.

Today’s mobile-IT processes provide two options – use a company-provisioned device, or Bring-Your-Own-Device (BYOD). Both have their advantages and disadvantages, but in my opinion, BYOD is the winner. My specific reasons for that opinion are BYOD takes away a huge onus on the part of IT to provision and continuously update corporate devices for its users – this is a thankless task and IT will never get ahead with this approach. What’s left, by definition, is therefore the winner. But BYOD is a winner only because the competing option is a loser!

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ThinApp 5.1: Introducing Package-Management Functions and Greater Efficiency

By Aaron Black, Senior Product Manager, End-User Computing, VMware

I am happy to announce that we are releasing ThinApp 5.1 today, which provides new package management functions and greater efficiency for IT. As always, we have included a number of fixes to address particular applications and functions, which can be reviewed in the ThinApp 5.1 Release Notes. We introduce a number of new features in the following paragraphs, and we will be doing some focused blog updates in the coming weeks to get into the technical details and provide specific guidance. In the meantime, you are welcome to review the What’s New section in the ThinApp 5.1 Release Notes or the ThinApp 5.1 User’s Guide. We are excited to provide this release to our customers and partners—please enjoy!

Let us start with a brief description of a completely new function—utilizing group policy for dynamic management of application linking and updating—for packages that have already been deployed.

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The Desktop Innovation Train is Moving Full Steam Ahead

Shankar IyerBy Shankar Iyer, VP of Product Management, Desktop Solutions, End-User Computing, VMware

It’s been just a few days since the excitement of VMworld U.S. 2014 where we introduced VMware Workspace Suite and showcased our next-generation desktop paradigm with Project Meteor to deliver Just-In-Time (JIT) Desktops. Customers and partners I spoke with at the show recognized the tremendous pace of innovation that has been coming from VMware in the last year and everyone in the space is excited to be on the path towards the next phase of desktop and app innovation.

But we’re not resting on our laurels and we are keeping our foot on the gas as we continue to drive the innovation train.

The Desktop Product team is delighted to unveil multiple product releases that are now generally available to customers.

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Options for Application Delivery in VMware Horizon 6

By Cindy Heyer, Technical Writer, Technical Marketing, End-User Computing at VMware

When it comes to application delivery, VMware Horizon 6.0 has something for everyone. VMware just published Application-Delivery Options in VMware Horizon 6.0, a white paper that describes the unique combination of application-delivery options supported in VMware Horizon 6.0.


Today’s workforce is extremely fluid. Employees expect to be able to work when they want, where they want, using the devices they want. End users are bringing their own equipment to the job, contributing from remote corners of the world, and utilizing every kind of electronic device to get the job done. They expect IT to support this plethora of devices and to provide easy access to the resources they need. The challenge for system administrators is to provide the support end users expect while maintaining security and control over vital company assets. Continue reading

EUC is ROCKING the show floor @ VMworld


This year we have put together the biggest, baddest and loudest EUC presence we have EVER had at VMworld!

Starting at our huge 16-screen HD video wall, you’ll be blown away by our Hollywood VFX artists using software like ZBrush, Maya, 3ds Max and more, all powered by smoking-fast Horizon desktops turbocharged with NVIDIA GRID graphics. (And yes, the Makerbot 3D printer is back, this year we have the Z18!!)

Checkout the AirWatch wall and while you’re there take the time to chat to our dedicated team of experts who can talk you through every aspect of our market-leading mobility platform.

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Next Phase of Desktop and Application Innovation

Sumit DhawanBy Sumit Dhawan, SVP and GM, Desktop Products, End-User Computing, VMware

Welcome to the second day of VMworld U.S. 2014!

I hope you had a great time yesterday on the first day of the show. I know there is usually more going on than you have time for, but hopefully you had a chance to read our news to hear what’s new from VMware, attend a few sessions to learn more about our products, and catch up with friends and co-workers from the past.

The VMware End-User Computing team made some exciting announcements this morning that bring us closer to the vision that Sanjay Poonen laid out in the past with workers working at the speed of life.

We introduced a brand new solution called VMware® Workspace™ Suite that brings to reality the single, integrated workspace that integrates applications, data and devices. It also offers customers best of breed solutions by combining VMware Horizon®, the leading desktop virtualization platform and AirWatch EMM, the leading enterprise mobility management solution – something our competitors cannot match. I won’t go into too much detail about it here since Sanjay Poonen and Erik Frieberg talk about it more in their blog posts and Kit Colbert offers a technical perspective. However, what I’d like to focus on is what’s next for desktop virtualization as we see it.

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