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Category Archives: End-User Computing Overview

How to Troubleshoot an App Volumes Environment, Part 2

By Gina Daly, Technical Writer for Technical Marketing, End-User Computing, VMware

With significant contributions from:

Stephane Asselin, Senior End-User-Computing Architect, Technical Enablement, End-User Computing, VMware

Jason Marshall, Manager, Product Engineering, End-User Computing, VMware

Andrew Johnson, Senior Manager and Staff Architect, EUC Technical Marketing and Enablement, VMware

Welcome to part 2 of How to Troubleshoot an App Volumes Environment. We are discussing steps to take when diagnosing an issue in your environment. Let us run through a quick recap. In part 1 of How to Troubleshoot an App Volumes Environment, we covered checking deployment requirements, how to find clues on the App Volumes Manager console, using log analysis tools, and knowing what to search for in the logs.

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App Volumes Troubleshooting Steps

This blog covers using the Ruby on Rails console and the SQL database to verify configuration details and environment settings, and lists the relevant Knowledge Base articles to use. Continue reading

How to Troubleshoot an App Volumes Environment, Part 1

By Gina Daly, Technical Writer for Technical Marketing, End-User Computing, VMware

With significant contributions from:

Stephane Asselin, Senior End-User-Computing Architect, Technical Enablement, End-User Computing, VMware

Jason Marshall, Manager, Product Engineering, End-User Computing, VMware

Andrew Johnson, Senior Manager and Staff Architect, End-User-Computing Technical Marketing and Enablement, VMware

My father was a naval officer and taught me many things about the sea. Did you know, in comparison to the size of a ship, only a very small helm or wheel is needed to steer this ship? In an App Volumes environment with various components, it can sometimes be difficult to know where to start troubleshooting. We have recently published a number of Knowledge Base (KB) articles to steer you in the right direction, just like that helm. Our aim is to simplify App Volumes troubleshooting and help pinpoint the issue, should you encounter stormy waters!

General App Volumes Troubleshooting Overview

The following diagram provides a list of general troubleshooting steps. In this blog, we discuss the first four steps. Within each step description, links to the corresponding KB articles are included. Using the Ruby on Rails console and SQL database will be covered in the next blog post, How to Troubleshoot an App Volumes Environment, Part 2.

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App Volumes Troubleshooting Steps Continue reading

Using VMware Horizon Toolbox With Horizon 6

By Nancy Beckus, Writer and Editor, End-User Computing Technical Marketing, VMware

VMware Horizon Toolbox is a free-of-charge Web portal that acts as an extension to View Administrator for View virtual desktops in VMware Horizon 6. Use the Horizon Toolbox to determine the correct system size and load for View Connection Server, locate each user’s login and logout times, and discover how many endpoints are using which clients.

You can already audit sessions and usage with VMware vRealize Operations for Horizon, which is included in the Horizon Enterprise Edition. But if you have the Horizon View Standard Edition or the Horizon Advanced Edition, which do not contain vRealize Operations for Horizon, you can use Horizon Toolbox to audit sessions and usage, as well as manage your linked-clone desktops with the Snapshot option and oversee your Horizon Clients with the Client Audit Report. Continue reading

Presidential Precinct Connects Community Leaders and Experts Across the World Using Socialcast by VMware

The Presidential Precinct brings together young leaders from around the world to meet and collaborate with scholars, diplomats and private sector experts. Whether it is through a one-day program or a six-week program, Precinct participants make connections that drive change in their communities around the world.

However, at the conclusion of these programs, participants lacked a reliable way to keep in touch with experts who could help shape ongoing projects and offer encouragement along the way. The Precinct wanted to establish a digital platform for young leaders to stay connected with influencers to continue valuable discussions and planning beyond Precinct programs.

After selecting Socialcast by VMware as the foundation for its PPN (Presidential Precinct Network), the PPN brought on more than 1,000 users to connect and share ideas about community development projects within its first year.

Today, Socialcast enables Precinct participants and experts to do the following:

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How NVIDIA and VMware virtualize Esri ArcGIS Pro

By Cedric Courteix, Partner Alliances Architect, VMware

As we are heading out to Esri User Conference next week, I thought it would be appropriate to give you an update on how Esri--the leader in Geographic Information System (GIS) technology used by 300,000 organizations worldwide--NVIDIA, and VMware are partnering together around desktop virtualization in four steps.

CountDownCountdown to Esri User Conference

Step 1: Esri has been an active member of NVIDIA and VMware Early Access Program geared towards the launch of virtual GPU (vGPU) enabled desktops.  Since this product was shipped in March 2015 just before NVIDIA “GPU Technology Conference”, the Early Access Program has been converted to a NVIDIA and VMware Community (NVC) to accelerate Esri ArcGIS pro deployments using virtualization.  You can join us now.

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VMware Leaps into the Leaders Category in the IDC MarketScape

In 2014, the worldwide virtual client computing (VCC) software market totaled $3.0 billion, with a growth percentage of 6.9% from 2013. IDC sees the VCC market entering its maturity phase, encouraging vendors to expand capabilities to physical desktop management, enterprise mobility management and application management.

Who are the best players in virtual client computing today?  Dave Grant, VMware Vice President of Product Marketing will be joined by Robert Young, Research Manager at IDC on July 28th to discuss the IDC MarketScape Report: Worldwide Virtual Client Computing Software 2015 Vendor Assessment.

Join the webcast to hear them discuss:

  • How mobile devices are changing the IT landscape today
  • The benefits of virtual client computing (VCC) that is driving adoption
  • The methodology behind the IDC VCC MarketScape report and its results
  • Why VMware was chosen as a leader

Remember to mark your calendar for Tuesday, July 28, 2015 at 11 a.m. PT / 1 p.m. ET. Registration is open now!

Automation Is Easy with Horizon vRealize Orchestrator Plug-In!

By Jessica Chapin, Technical Writer and Editor, End-User Computing, VMware

With significant contributions from Aaron Black, Product Manager, End-User Computing, VMware

Many hands make light work, or so the saying goes. When the bulk of the workload is placed on one person, tasks take longer to complete, and the entire line of production slows down. The lesson of this proverb can be easily applied to the business world. We each know an overworked employee who needs a little extra help. When it comes to virtual desktop infrastructure, that help comes in the form of automation and delegation.

HvRO Eases Delegation and Automation

Efficiency is crucial in any VDI environment. Task delegation and automation are critical for efficient management of large-scale environments. This is where Horizon vRealize Orchestrator Plug-In (HvRO) comes in handy. This powerhouse plug-in can ease the workload of IT administrators by delegating certain VDI tasks to different levels of users, such as the help desk or end users. Other tasks can be automated through pre-packaged or custom workflows.

HvRO_Plugin_Chart

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Horizon FLEX drives amazing hypervisors

By Andy Morris, Sr. Product Line Marketing Manager, Horizon FLEX, End-User Computing, VMware

Type 2 hypervisors are cool.

If you’re looking at the ones in Horizon FLEX then you should know that the core technology is the same as in vSphere - the solution that powers many of the world’s most in-demand and high performance data centers.

Why should you care about that? Because it means that the care and attention to detail that drives billions of seamless internet transactions every day is available to work for you should you need to run Windows on your Mac, Linux on your Windows, or just about any combination there of.

In this demo I thought I’d be crazy and see how far I could push it. While it certainly wasn’t without its scary moments, I hit no walls, encountered no unrecoverable errors, and barely even caused the iMac’s fan to spin.

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From the Data Center, With Linux: NVIDIA GRID Virtualizes High-End Linux Workstation Experience

Guest Blog by Will Wade, Director of GRID Product Management, NVIDIA

If your business relies on Linux to run advanced applications, your life just got easier — thanks to VMware and NVIDIA.

NVIDIA GRID technology powers the high-performance 3D graphics of VMware’s recently released Horizon 6 for Linux. This means you can offer a high-end Linux workstation experience, hosted right in your data center, to colleagues using any connected device.

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Many kinds of businesses can benefit.

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VMware Mirage Public-Sector Implementation Case Study Published

By Yaniv Weinberg, R&D Manager, VMware Mirage Product Engineering

Explore with us how a large U.S. public-sector organization, with more than 10,000 endpoints spread across 400 low-bandwidth connectivity sites, used Mirage to meet the following challenges:

  • Migrate the more than 10,000 Windows XP endpoints to Windows 7 by April 2014, when Microsoft standard support expired. The cost of extended support for Windows XP was estimated to be around $200 per endpoint, or $2,000,000 per year.
  • Quickly provision 2000 endpoints in a hardware-refresh life cycle.
  • Reduce IT travel costs to support the 400 sites locally, and be able to provide similar services remotely.

The recent technical white paper VMware Mirage Implementation Case Study for a Large, Public-Sector Organization is intended to help customers, IT architects, consultants, and administrators involved in the early phases of planning, designing, and deploying Mirage-based solutions. It provides an example of a successful architecture and deployment method.

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