Tina de Benedictis

About Tina de Benedictis

Tina de Benedictis is a Senior Technical Marketing Manager in End-User Computing at VMware. She writes white papers, blog posts, and knowledge base articles about Horizon View, VMware ThinApp, Horizon Mirage, and the Horizon Suite in general.

Mirage Large-Scale Reference Architecture

By Stephane Asselin, EUC Architect, Technical Enablement, End-User Computing, and Gary Sloane, Consultant, VMware End-User Computing

Our biggest customers deploy thousands, sometimes many thousands, of desktops throughout their enterprises. Some of the biggest challenges they face are how to manage backups, how to do proper image management, and how to migrate from one Microsoft operating system to the next.

In all cases, they need to protect the customization, applications, and data that personalize each system for the end user, while minimizing both down time and time required from IT resources. Backup and migration require substantial investments in IT and the use of separate tools for backup and PC lifecycle management.

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Mirage Makes Life Easier for IT

VMware Mirage overcomes these challenges with centralized image management and enhanced capabilities for backup and OS migration. Here are just a few examples:

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Horizon View 5.3.1 Is Here and Supports VMware Virtual SAN

By Narasimha Krishnakumar, Product Management, End-User Computing, VMware

On behalf of everyone in the End-User-Computing (EUC) team at VMware, I’m proud to bring to you an exciting product announcement from EUC, just in time for the other Virtual-SAN-related announcements from VMware!

Today, VMware announced the General Availability (GA) of VMware Virtual SAN 5.5 and I’d like to take a moment to also introduce Horizon View 5.3.1. With this release, we are continuing the tradition of rapidly introducing innovations to market. And, now, the details:

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Choosing a Horizon View Virtual-Desktop Operations-Management Tool

By David G. Wooten, End-User-Computing Product Line Manager, vCenter Operations Manager for Horizon View, VMware

Have you ever tried to diagnose a VMware Horizon View end-user virtual desktop issue? If so, you’ll know that it’s difficult because there are so many data sources involved, and so many “subject matter experts” (SMEs) advising you about the problem and its solution! So what do you do? Many people have found success by using vCenter Operations Manager for Horizon View. But there are a few things you should know before you buy and implement a Horizon View monitoring-and-management solution, to ensure the highest possible operational and troubleshooting efficiency. This post will tell you what you need to know to select an effective Horizon View virtual-desktop operations-management solution that will let you successfully scale out your Horizon View virtual desktop deployment, while the tool manages the complexity and moving parts.

If you’re looking for a Horizon View desktop-operations-and-management solution, you want to maximize availability of the virtual desktops and the performance of virtual desktop infrastructure. Look for these criteria: Continue reading

Successfully Build Your Horizon Mirage Deployment for Branch Offices and the WAN

By Stephane Asselin, EUC Architect, Technical Enablement, End-User Computing, VMware

Horizon Mirage is a great solution to migrate your endpoints from Windows XP to Windows 7. It’s also a great solution to manage those same endpoints with a corporate image, one that’s built with the right operating-system version, drivers, and applications—all maintained centrally. It’s important to build a proper plan when deploying such a solution; you want to make sure you have all the important components (server, storage, network) properly sized to handle the workload you will manage.

The VMware Horizon Mirage Branch-Office Reference Architecture was developed to help achieve such a goal. This document clearly explains how to back up desktops deployed throughout your organization and also how to migrate them to a more recent operating system with an approved and properly configured corporate image.

The main focus of this document is to provide guidance for the management of branch-office endpoints by Horizon Mirage and of the resources utilized by Mirage servers. Following is a representation of a typical Horizon Mirage deployment, including both local and remote endpoints with Mirage Clients installed.

vmware-horizon-mirage-architecture-branch-office

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Windows 7 Migration Made Easy…with Horizon Mirage Layers!

By Sachin Sharma, Horizon Mirage Product Marketing Manager, End-User Computing, VMware

Many organizations face challenges during operating system and hardware migration projects. These challenges include choosing the right tool to help automate the process, utilizing precious IT staff time to accurately complete the project, pre- and post-migration assessment…to name a few. And it doesn’t help if IT is constantly under pressure to help drive the migration project to completion under strict time constraints. That is especially true for Windows XP to Windows 7 migration projects, since Microsoft’s support for Windows XP officially ends on April 8, 2014.

Some organizations may have already finished their Windows XP migration projects. Others may have just begun, just to realize the tool they’re using isn’t quite working as planned. And others may still be evaluating options for the best tool to use for their Windows XP migration project. For the latter two scenarios, IT staff must be thinking, “There has to be a tool out there to help make this migration process easier!” Well, that IT staff probably hasn’t taken a look at VMware Horizon Mirage. Horizon Mirage simplifies Windows XP migration for both IT and end-users. And with the layering capabilities that come with Horizon Mirage, the migration process gets even easier. How? Let’s explain.

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Enabling VMware vShield Endpoint in Horizon View

By Gary Sloane, Consultant for VMware End-User Computing

Every system, whether physical or virtual, needs antivirus and antimalware protection. But administrators and security officers, and many end users, know that virus scanning can affect performance, consuming CPU cycles as well as memory and storage, and can lead to potentially serious resource bottlenecks. Faced with these problems, administrators and antivirus vendors have made some progress in reducing the impact of login storms and other resource-intensive phenomena in virtual desktop environments, typically through improved scheduling and randomization, using AV agents on the desktop or other endpoint.

In contrast to these incremental improvements, agentless security appliances make a generational leap by offloading scanning functions to a separate virtual machine. This improves resource allocation as well as performance, and reduces operating expenses. What’s more important from a security point of view, however, is that attaching a security appliance to the hypervisor instead of trying to manage agents on each virtual desktop, gives the administrator 100% visibility into a Horizon View deployment. It alleviates to some extent the Rumsfeldian problem of not knowing what you don’t know.

We have just published Enabling VMware vShield Endpoint in a VMware Horizon View Environment. This paper answers the administrator’s question, “Why should I care?” with a clear conceptual overview and pointers to the right necessary downloads and documentation.

How to Set Up Horizon View Desktops Managed by Horizon Mirage

By Judy Wu, Solution Engineer, End-User Computing, VMware

VMware Horizon View (formerly VMware View) is a virtual desktop infrastructure solution that simplifies desktop management and provides users with what they need, when they need it. VMware Horizon Mirage provides centralized image management for Windows desktops with enhanced levels of backup and OS migration capabilities. In short, Horizon View is used to build out the virtual desktop infrastructure, while Horizon Mirage manages the content inside the desktops—OS, applications, and user profiles and settings. So it would be fantastic to manage Horizon View desktops with Horizon Mirage, giving IT a single management solution for both physical and virtual desktop environments.

This blog tells you how to set up Horizon View full-clone desktops and manage them with Horizon Mirage.

Topology

The following graphic shows the topology for the environment.

vmware-horizon-view-mirage-integration-diagram

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Breakdown: Troubleshooting Issues with VMware vCenter Operations Manager for Horizon View

By Cindy Heyer, contract Technical Writer for Technical Marketing, End-User Computing at VMware; with significant contributions from David Wooten, Product Manager for VMware vCenter Operations Manager for Horizon View; and David Homoki, Senior Member of the Technical Staff at VMware

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Breakdowns happen. And the Deployment Guide for VMware vCenter Operations Manager for Horizon View provides solutions to breakdowns that happen in communication between the Adapter, the Broker Agent, and the Desktop Agents–the three main components of the VMware vCenter Operations Manager for Horizon View (vC Ops for View). VMware vC Ops for View is an extension of Horizon vCenter Operations Manager. If issues occur during installation or configuration, the result can show up as missing metric values, blue Health Badges in the object tree, etc. The vC Ops for View Deployment Guide describes how to resolve issues like these.

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What’s New in the Horizon Workspace Reviewer’s Guide?

By Cindy Heyer, Technical Writer, End-User-Computing Technical Marketing, VMware

The latest updated VMware Horizon Workspace 1.5 Reviewer’s Guide is now available. The Reviewer’s Guide was originally released shortly after the release of the Horizon Workspace product, and it has just been expanded.

The Reviewer’s Guide is designed for VMware customers and partners who want to use Horizon Workspace to access their Horizon View desktops, ThinApp virtual applications, SaaS-based applications, and data shares within secure company systems. The Reviewer’s Guide gives you the low-down on the new features of the 1.5 release, and describes how to set up a Horizon Workspace instance and examine the features. You can use the Reviewer’s Guide to explore the functionality in step-by-step exercises, or even as a training tool to familiarize yourself with a sample Horizon Workspace deployment.

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Flash URL Redirection in VMware Horizon View

By Judy Wu, Solution Engineer, End-User Computing, VMware

Flash URL Redirection intercepts and redirects a ShockWave Flash (SWF) file from a virtual desktop to the client endpoint. With this feature, multicast and unicast video streams within a VDI desktop can be sent directly from the media source to the endpoints, bypassing the virtual desktops. Both performance and user experience are improved, while resource usage is reduced.

Flash URL Redirection was first released in VMware Horizon View 5.2 Feature Pack 2, but only the multicast stream was supported. With Horizon View 5.3 Feature Pack 1, the unicast stream is also supported. The following table tells you clearly what is supported in each version.

Horizon View 5.2 + FP2*1

Horizon View 5.3 + FP1

View Client 2.2

Windows View Client 5.4*2 / Linux View Client 2.1

View Client 2.2

Windows View Client 5.4 / Linux View Client 2.1

Flash URL Redirection – Multicast Stream Y Y Y Y
Flash URL Redirection – Unicast Stream N N Y N

*1: FP stands for Feature Pack

*2: The Windows View Client 5.4 is the old Windows View Client. In the Q4 2013 client release, we are shipping a new Windows Client. This client is based on a common code base with the other clients. Therefore, to align Windows Clients with all other clients, the Windows Client version has changed from 5.4 to 2.2, and version 2.2 is newer.

Supported environment for Flash URL Redirection

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