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VMworld 2011: Advancing the End-User Computing Journey for Healthcare

By Tisa Murdock, product line manager, End-User Computing – Healthcare

Wow – this has been such a huge week for VMware End-User Computing and Healthcare I am not sure where to start! 

I am at VMworld 2011 in Las Vegas and the event has been absolutely fantastic with the launch of View 5 plus the unveiling of new EUC products and our rock solid vision for helping organizations move away from device-centric legacy desktop models, and accelerating their journey to a new way to work in the post-PC era. 

This VMworld has also had a strong focus around healthcare with over 900 attendees from the industry, 14 healthcare focused sessions, and some key announcements from our partners.

I hosted a very lively panel discussion on Monday titled, “ Modernize Clinical Desktops for Better Patient Care”, with participation from Troy Griese, Storage and Systems Administrator from MidMichigan Health, Jim Ferrens, Senior Architect, Cloud and Virtualization Services, Johns Hopkins Medicine, Joe Egan, Sr. Network Engineer from Children’s Hospital Central California and Aivars Apsite, IT Technology Manager, Metro Health. Although each healthcare facility uses VMware View to deliver clinical desktops, each are uniquely different in size, choice of EMR vendor and their roles and responsibilities. 

For example:

  • Metro Health is using Epic as their EMR and they have successfully ThinApped nearly 400 applications. 
  • Johns Hopkins is an Allscripts Eclipsys shop and they currently have 8,000 virtual desktops provisioned. 
  • Children’s is using MEDITECH and are moving towards  a “bring your own device policy” for the Doc’s and includes View Client for iPad deployments
  • MidMichigan uses Cerner Instant Access for their 1,000+ virtualized desktops with proximity badge “tap in, tap out” access through Imprivata OneSign

Bill Lewkowski, CIO from Metro Health also participated in the End-User Computing SuperSession and spoke about how virtualization will help with healthcare reform by allowing healthcare systems to be more collaborative and better at sharing information.

In other news, Dell Mobile Clinical Computing (MCC) announced their MCC solution is now certified through the VMware Ready Desktop Solutions program and is saving hospitals thousands of hours by enhancing clinical workflows around point of care.  

An excerpt from their announcement…“thanks to the solution’s robust clinical efficiency features that streamline authentication procedures, enable workstation sharing, provide persistent compute sessions despite location changes and, ultimately, reduce the number of clicks and the amount of time it takes for clinicians to access information they need for their jobs.” Great stuff!!!

VMware, VCE and Imprivata jointly unveiled a new tested and validated reference design for our AlwaysOn Point of Care™ solution. This is an industry first and is designed to provide 24 x 7 access to point of care clinical desktops and patient care applications. 

Imprivata had a couple of key announcements… first they  announced  how VMware View and Imprivata OneSign are helping our joint healthcare customers modernize their clinical point of care desktops with fast, secure and reliable access to patient care applications and Patient Health Information (PHI). This release quoted five of our joint customers including Valley Presbyterian Hospital, Memorial Healthcare, MidMichigan Health System, Beaufort Memorial Hospital, and Phoebe Putney Memorial Hospital. 

Imprivata and Teradici jointly announced “Industry’s First PC-over-IP® Zero Clients with Strong Authentication for VMware View™” Customers have been asking for zero client support with Imprivata single signon for a while and the convenience this provides their clinicians with “No Click Access”  for roaming point of care desktops. This new solution was demoed at both companies’ booths and will be available later this year. Great teamwork by the development teams at Teradici and Imprivata!

This VMworld has proven how far we have come as a company and shows how we are not just the number one virtualization company but how we are really focused on building solutions to fit the needs of our healthcare customers. It is going to be hard to top this one at VMworld 2012 in San Francisco next year!