Many IT stakeholders have limited trust in the IT organization as a result of the way it has operated in the past. In this short video, Kevin Lees shares tips on how IT can deal with this real-world problem that is almost always overlooked.
Kevin Lees is principal architect of the VMware Global Operations Transformation Practice. Coming to VMworld? Don't miss his session OPT1547 - Organizing for the Software-Defined Data Center (SDDC): Practical Advice for Practitioners
Related: Read Kevin's recent post 5 Ways Cloud Automation Drives Greater Cost and Operational Transparency and download eBook Driving Business Alignment Through IT Transformation for more information.