It’s the passion to work together to solve tough technological constraints that drives VMware people. Connect with Arnaud, vCloud Air R&D, Director of Services Engineering & Delivery and learn a little bit more about how diversity of thought and mind empowers VMware people to solve operational challenges while delivering the latest features that will contribute to the vCloud Air success story.
Role: vCloud Air R&D, Director of Services Engineering & Delivery
Office Location: Palo Alto, California
Years at VMware: 16 months
Twitter handle: @arnaudm
What’s a typical day like for you at VMware? What excites you about working here?
I spend most of my time working with Ops team members as well as Dev team members from VMware. I also spend my days, and sometimes nights, working with colleagues from around the world, especially from the United States and India. The technical and cultural diversity excites me. And so does dealing with cool technology, solving challenging technical problems, while doing this with smart and passionate people in a supportive environment: It doesn’t get much better than this!
How is your team helping contribute to the vCloud Air success story?
It can be summarized in one sentence: Integration, Automation & System Test, while breaking up silos that often exist between Dev & Ops teams.
We integrate all components that make up vCloud Air, we work on automating the deployment and configuration of these components by building solutions for the Cloud Operators (vs. Cloud Tenants), and we do overall validation and system testing of the platform. At the end of the day, it’s all about being able to deliver new features, faster, and with an overall higher quality.
Share how your team uses Puppet and what your future plans are with it?
We’ve standardized all deployment and configuration management aspects of vCloud Air on Puppet: This is how we run vCloud Air! Everyone in the Services Engineering & Delivery team has gone to Puppet training, and our goal is to make it the lingua franca for the entire organization. We are currently focused on automating the deployment, upgrade, and day-to-day management of the Cloud Platform for our Ops team. We are also starting to look at helping our Cloud tenants with some of the Puppet modules we produce, as they face similar challenges as we do.
How does your team maintain a DevOps culture and/or mindset?
In the Cloud, Dev & Ops are both part of the product. Functionality must go with operability. To make this happen, we’ve adopted a problem-solving culture, based on constant communication and on flexible processes.
Our strategy is simple: work very closely with all of the engineering teams that are building the vCloud Air Ecosystem, by leveraging the work they’ve done and extending it to the Service Providers use case; we don’t just build tools, we help solve operational challenges first. And we do the same with our internal vCloud Air Operations’ team, our first Service Provider, by working very collaboratively with them on both developing the tools they need, participating in every production deployment and by picking up the phone and helping fix issues when they come up in production.
What’s next for you, your team, or VMware?
Our ultimate goal is to make it easy for all Service Providers, and not just our vCloud Air Ops team, to deploy and run our vCloud Air solution. We will achieve this by capturing the innovation and creativity that’s demonstrated everyday by our Dev & Ops teams, and incorporating it in the solutions we build collaboratively with them. I strongly believe that contributing to the DevOps community is part of our primary mission as a Cloud Provider, as our first and most supportive customers are DevOps professionals.
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