As I travel the country and meet with many banks and firms, there is one constant I hear everywhere…how do we get to cloud? The primary reason for that question is based on the difficulty of overcoming legacy processes to get to an automated state, aka cloud.
The technology is there, ready and proven…but the mindset is not. Just like the hurdles of virtualizing in a physical world we faced a few years back, now the biggest hurdle is managing the processes of old and streamlining them to be automated and quick while maintaining compliance.
The few firms I have seen tackle this successfully all did the same difficult task…map out the legacy processes, get your facts, metrics and sales pitch together and without fail convince the decision makers that the processes need to change for the sake of growth and innovation into the future. There is no silver bullet for this, no quick fix, the sooner the discussions start the sooner IT as a Service and the path to cloud and reduced time to market and expense begins.
The successful models for this require due diligence and persistence. Map out the current processes, step by step, and study and determine “why” the processes have become what they are today. As an example, for change management, why are there 12 different approvers to add a server? What events happened in the past that made people say, “I need to approve this going forward so that does not happen again!” Build your case to show how current technologies can help avoid those issues of the past, etc.
Be ready to compromise, it may take time to get a process that takes several days to an automated 5 minute window. It may take a few iterations of change to get there, be patient. Use influence management to get the decision makers to support the changes in the processes, show how it will make them more successful, make it their idea.
Start with dev/test to show the technology and processes work, then push to expand to UAT then PROD and COB environments.
Be ready to show metrics…benchmarks of where you started and what you are gaining, or will gain, from the automation, like time to market increases for changes and capacity, savings (especially OPEX) and other things like admin to operating system ratios increasing, etc.
VMware is prepared to help firms with tackling these processes, we have an outstanding services organization staff with folks that have done this in the real work and ready to help you get over the legacy process hurdle and continue the journey to IT as a Service.